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Welcome to Shri Charak Aushdhalaya. We are committed to protecting your privacy and ensuring that your personal information remains safe and secure. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase Ayurvedic medicines or products, book consultations, or use any of our online services.
By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website and services.
Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.
For the purposes of this Privacy Policy:
Company, We, Us, or Our refers to Shri Charak Aushdhalaya, an Ayurvedic healthcare center providing consultations, herbal medicines, wellness products, and related healthcare services.
Website refers to the official website of Shri Charak Aushdhalaya.
Account means an account created by you to access certain features, place orders, or manage appointments.
Personal Data means any information that identifies or can be used to identify an individual.
Health Information includes medical history, symptoms, consultation details, and treatment-related information voluntarily shared by you.
Cookies are small data files stored on your device to improve website functionality and user experience.
Device means any computer, mobile phone, tablet, or other device used to access our website.
Services include Ayurvedic consultations, herbal medicines, wellness products, online shopping, appointment booking, and customer support provided by Shri Charak Aushdhalaya.
You means the individual accessing, browsing, purchasing products, or using our services.
When you use our website, place an order, or request a consultation, we may collect the following information:
Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
State, City, PIN Code, and Country
Health details voluntarily shared during consultation or enquiry.
Payment-related information processed securely through trusted payment gateways.
Usage Data is collected automatically whenever you visit our website. This information helps us understand visitor behaviour, improve website performance, enhance security, and provide a better shopping and consultation experience.
IP Address
Browser Type and Version
Device Information
Pages Visited and Products Viewed
Date & Time of Visit
Referral Source and Website Performance Data
The information collected enables us to improve our products, services, customer support, website functionality, and overall user experience while maintaining the security of our platform.
Shri Charak Aushdhalaya uses cookies and similar tracking technologies to improve your browsing experience, personalize website content, maintain secure login sessions, and analyze website traffic. Cookies help us understand how visitors interact with our website so that we can continuously improve our services.
Cookies may be used for the following purposes:
Remember your preferences and account settings.
Maintain shopping cart and checkout functionality.
Improve website speed, security, and overall performance.
Analyze visitor behaviour and website traffic.
Provide relevant product recommendations and promotional offers.
You may disable cookies through your browser settings at any time. However, certain website features, including shopping cart functionality and account login, may not work properly if cookies are disabled.
These cookies are necessary for the operation of our website. They enable secure login, shopping cart functionality, payment processing, and website security.
These cookies remember your language preferences, previously viewed products, and browsing settings to enhance your experience during future visits.
Analytics cookies help us understand visitor behaviour, measure website performance, and improve the quality of our products and services.
Marketing cookies may be used to display personalized advertisements, promotional offers, and product recommendations based on your browsing activities.
The information collected from you may be used for the following purposes:
Process and fulfill medicine and product orders.
Deliver products to your shipping address.
Schedule and manage Ayurvedic consultations.
Respond to enquiries and provide customer support.
Process secure online payments.
Send order confirmations, shipping updates, and appointment reminders.
Improve website functionality and user experience.
Prevent fraud, unauthorized transactions, and misuse of our services.
Comply with applicable legal and regulatory requirements.
Send promotional offers, newsletters, and wellness updates only if you have opted to receive them.
Shri Charak Aushdhalaya respects your privacy and does not sell, rent, or trade your personal information to third parties. Your information is shared only when necessary to provide our services or comply with legal obligations.
We may share limited information with trusted service providers that assist us with:
Secure payment processing.
Courier and shipping services.
Website hosting and maintenance.
Email and SMS communication services.
Website analytics and performance monitoring.
We may disclose your information if required by law, court order, government authority, or to protect our legal rights and the safety of our customers.
We retain your personal information only for as long as necessary to provide our products and services, fulfill online orders, maintain consultation records where applicable, comply with legal obligations, resolve disputes, and enforce our policies.
Order history and purchase records.
Customer support records.
Consultation records where legally required.
Accounting, taxation, and legal compliance records.
Certain information may be retained for longer periods where required under applicable laws or government regulations.
Your personal information may be processed, stored, or transferred to secure servers and trusted service providers where necessary to operate our website, process online orders, provide Ayurvedic consultation services, and improve customer experience. By using our website, you consent to such transfers where required for providing our services.
We implement appropriate technical and organizational measures to ensure your information remains protected throughout storage, processing, and transmission.
Use of secure servers and encrypted communication wherever applicable.
Access to personal information is restricted to authorized personnel only.
Information is shared only with trusted service providers when necessary to deliver our services.
Depending on the applicable laws, you may have certain rights regarding your personal information. Shri Charak Aushdhalaya respects these rights and will make reasonable efforts to respond to your requests.
You may have the right to:
Access the personal information we hold about you.
Request correction or updating of inaccurate information.
Request deletion of your personal information where legally permissible.
Withdraw consent for promotional emails or marketing communications.
Request information regarding how your personal data is collected and used.
To exercise any of these rights, please contact us using the details provided below.
We take appropriate administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Secure payment gateway integration.
Restricted administrative access to customer information.
Regular monitoring of website security and server performance.
Implementation of industry-standard security practices wherever applicable.
Although we strive to protect your information using commercially acceptable security practices, no method of electronic storage or Internet transmission is completely secure. Therefore, we cannot guarantee absolute security.
Our website is intended for individuals aged 18 years or above. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
If you believe that a child has provided personal information through our website without appropriate consent, please contact us immediately so that we can take appropriate action.
Our website may contain links to third-party websites, payment gateways, courier partners, or social media platforms for your convenience.
We are not responsible for the privacy practices of third-party websites.
Users are encouraged to review the privacy policies of external websites before sharing personal information.
Your interactions with third-party websites are governed by their own policies and terms.
Shri Charak Aushdhalaya reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, business practices, legal requirements, or website functionality.
Any changes will be posted on this page and will become effective immediately upon publication. We encourage you to review this Privacy Policy periodically to stay informed about how your information is collected and protected.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: info@shricharakaushdhalaya.com
Phone: +91 95015 75475
Website: https://shricharakaushdhalaya.com
Address: Village Biroke Khurd (Jitgarh), Mansa, Punjab, India
By using our website, purchasing our Ayurvedic products, or availing our consultation services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
